Wines available for delivery (excluding En Primeurs)

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All the wines proposed by crus.fr are in stock at our warehouse located in the heart of the Champagne region (Department 10).

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1/ Delivery methods :

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- Express delivery by Chronopost door to door or at the relay point (1 to 36 bottles) : 

We use the express delivery service of the company Chronopost for most of our orders, recognized for its seriousness in the respect of the delivery time and in the care which it carries to the entrusted mission.

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- Courier transport door to door (37 bottles and more): 

We choose our courier carriers according to the delivery location.

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Your wines are insured for their commercial value from departure from our warehouse to delivery to the provided address.

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2/ Delivery address :

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- At requested address or at a relay point:

Please enter your exact information for the delivery: address, cell phone number, entry code, etc.

Crus.fr could not be responsible for any damage due to incomplete or erroneous information.

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- Pick up at our warehouse: 

Your order can be picked up free of charge from our warehouse in Vendeuvre-sur-Barse (10) by appointment 2 days in advance (contact us at 0142720505 or sommelier@crus.fr  ).

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3/ Delivery time :

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For information purposes only : 

- For 1 to 36 bottles, with payment validated before 11am (Monday to Thursday except holidays), the order will be delivered within 1 to 2 working days (option Chronopost door to door or Point Relay) in metropolitan France. 

- For all orders more than 36 bottles or in need of original packaging of the wine producer, the delivery time is 5 to 7 working days (packages on pallet and delivery by courier).

Nb 1 - We will not be responsible for any damage due to delivery delays caused by the carrier, absence or wrong information provided by recipient. 

Nb 2 - In case of extreme temperatures (negative or strong heat), our shipments can be postponed.

Nb 3 - The end of year periods being very intense for our carriers, the delivery times can be lengthened.

For any question or to report an anomaly, contact our customer service at 01 42 72 05 05 or sommelier@crus.fr .

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4/ Packaging : 

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Your wines are delivered in secure and 100% recyclable packaging without their original packaging (wooden case). If you wish to receive original packaging, please send us an email at sommelier@crus.fr or call us at 01 42 72 05 05. For any bottle of a value more than 100 € including French VAT, an additional anti-shock and isothermal protection will be used.

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5/ Shipping costs

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France 

Free shipping for all orders over 350 € including VAT, excluding shipping costs. 

(Metropolitan France / excluding Corsica and en Primeurs wines)

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*Courier: you will be contacted by the carrier to arrange the delivery date (no fixed time, delivery throughout the day).

If you order 6 or 12 bottles per item and wish to receive them in their original packaging, please contact customer service at 0142720505 or sommelier@crus.fr .

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Corsica

Free shipping for all orders over 1 800 € including VAT, excluding shipping costs.

(Excluding the purchase of primeur wines)

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If you order 6 or 12 bottles per item and wish to receive them in their original packaging, please contact customer service at 0142720505 or sommelier@crus.fr .

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Europe

Free shipping for all orders over 1 800 € including VAT, excluding shipping costs.

(Excluding the purchase of primeur wines)

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You may be required by the carrier to pay local taxes and customs fees before delivery.

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If you are a professional and wish to place your order exempt from French VAT, contact customer service at 01 42 72 05 05 or sommelier@crus.fr.

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If you order 6 or 12 bottles per item and wish to receive them in their original packaging, please contact customer service at 0142720505 or sommelier@crus.fr .

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UK

Free shipping for all orders over 1 800 € including VAT, excluding shipping costs.

(Excluding the purchase of primeur wines)

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You may be required by the carrier to pay local taxes and customs fees before delivery.

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If you are a professional and wish to place your order exempt from French VAT, contact customer service at 01 42 72 05 05 or sommelier@crus.fr.

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If you order 6 or 12 bottles per item and wish to receive them in their original packaging, please contact customer service at 0142720505 or sommelier@crus.fr .

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Swiss / Norway

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You may be required by the carrier to pay local taxes and customs fees before delivery.

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If you are a professional and wish to place your order exempt from French VAT, contact customer service at 01 42 72 05 05 or sommelier@crus.fr.

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If you order 6 or 12 bottles per item and wish to receive them in their original packaging, please contact customer service at 0142720505 or sommelier@crus.fr .

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Hongkong / Macao / Singapore / Japan

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You may be required by the carrier to pay local taxes and customs fees before delivery.

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If you are a professional and wish to place your order exempt from French VAT, contact customer service at 01 42 72 05 05 or sommelier@crus.fr.

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If you order 6 or 12 bottles per item and wish to receive them in their original packaging, please contact customer service at 0142720505 or sommelier@crus.fr .

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United-States

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Delivery to all states except Oklahoma, Alabama and Utah.

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You may be required by the carrier to pay local taxes and customs fees before delivery.

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If you are a professional and wish to place your order exempt from French VAT, contact customer service at 01 42 72 05 05 or sommelier@crus.fr.

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If you order 6 or 12 bottles per item and wish to receive them in their original packaging, please contact customer service at 0142720505 or sommelier@crus.fr .

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Other destinations

Please contact us at 01 42 72 05 05 or sommelier@crus.fr .

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__________________________________________________________________________________________________________________________________________

Primeurs

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The Bordeaux Primeurs are generally sold in the spring of each year. These wines are being matured in the châteaux and will be available for delivery 2 years after the public sale. All wines are purchased directly from Bordeaux wine merchants.

During the Primeurs campaign, the price of the wines is displayed with French VAT and excluding shipping costs. 

Your order will be confirmed upon receipt of your payment (excluding shipping costs), and you will be able to download your reservation form directly via your customer area on Crus.fr.

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1/ Availability and delivery time 

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The Bordeaux Primeurs are available for delivery 2 years after they are put on sale, generally from April. For example:

2020 Bordeaux Primeurs campaign, on sale in spring 2020, available for delivery between April and June 2023

2021 Bordeaux Primeurs campaign, on sale in Spring 2021, available for delivery between April and June 2024

You will be notified by email once the wines are available for delivery, and we will contact you to pay shipping costs.

Once payment received, we will launch preparation of your order. The delivery time is 3 to 5 working days for Metropolitan France, you will be contacted by the carrier to fix the delivery date (no fixed time, delivery throughout the day).

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2/ Delivery methods

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- Transport by courier :

      We choose our courier carriers according to the delivery location.

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- Pick-up at the warehouse :

Your order can be picked up free of charge at our warehouse in Vendeuvre-sur-Barse (10) by fixing appointment 3 days in advance (contact us at 01 42 72 05 05 or sommelier@crus.fr ).

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- Pick up in our store :

Your order can be picked up free of charge from our store in the 6th arrondissement of Paris by fixing appointment 30 days in advance (contact us at 01 42 72 05 05 or sommelier@crus.fr ).

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Your wines are insured for their commercial value from departure from our warehouse to delivery to the provided address.

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3/ Delivery address :

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Fill in your exact information for the delivery: address, cell phone number, digicode, etc. 

Crus.fr will not be responsible for any damage due to incomplete or erroneous information. 

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4/ Packaging

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All Primeurs orders will be delivered in their original packaging (wooden or cardboard case).

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5/ Shipping costs

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For the Primeurs campaign, prices are displayed with French VAT and excluding shipping costs. As mentioned above, you will be asked to pay shipping costs when the wines are available for delivery. 

Shipping costs are free for all orders over 1 800 € TTC (only in Metropolitan France). You can cumulate orders to reach this amount.

Rate for home delivery (Metropolitan France) :

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For delivery in Europe and Worldwide, please contact our customer service at 01 42 72 05 05 or sommelier@crus.fr  for a personalized quote upon receipt of your reservation form.

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1Nb - price list in effect as of 05/10/2022, date of payment being taken as proof. For any additional order on the 2020 primeurs placed before this date, the old rates remain valid.

6/ Litige

In case of final payment default, or order clamed, after three recall mailing without response, www.crus.fr can decide by itself to cancel the order without any delay added or particular advice by refund the paid amount, storage fees deducted, by all payment mode it has.